Cannot find the device: install and ip address won't work

Cannot connect to it. My mac can find it, but the install program says that it cannot check my Firmware and my browser gives me a 403 forbidden. But i see the device in my finder. Anyone an idea?

Hi and welcome to the WD community.

Try and reset the unit and check if you can see the dashboard. Also try to check if the dashboard is visible from a different computer on your network if you have another one.

Here is a link that might help you with the reset process:

Thanks for your reply. I noticed that my post was a little vague. So i posted a new one with more expanation of my problem.

Maybe you can check this? I am still stuck, after resetting nothing changed.