For some reason, I have two Win10 machines all wired on Ethernet. One can access by IP \192.168.1.2 and display the available file shares and the other cannot. All same workgroup name. On the one that cannot hit the MyCloudMirror via Windows Explorer, I can browse to the WD Login Screen by IP in Chrome. Any idea why I can’t see the shares? The error message in Windows Explorer is “Windows cannot access \192.168.1.2”
Although the unit is showing on one of the PC’s, have you tried resetting the drive resetting the drive using the reset button? If not, please try that.
That didn’t work but thank you for the pointer. Really weird. Like I said, the machine that cannot access the device by Windows Explorer CAN access it via Chrome browser. So it seems to me like this isn’t a networking issue or even a device issue. More of an issue with my Win 10 machine. I know that isn’t the place to post Windows 10 machine issues but I was hoping someone here could help me identify a possible root cause.
Just thought to update this thread with my solution. The issue was that I was signed into Windows 10 with an Office 365 domain work account. I signed out of that account and back in with the local admin account and the IP address pulled up the shares via Windows Explorer. Once that conduit was established signing back in with my Domain Office 365 account allowed me in. Weird and I got totally lucky! Whew…