Hello again Bennor,
Apologies but during the week is difficult for me to communicate due to my busy work schedule.
This is my home wireless network. MyCloud device is connected to the router.
Again 2 Windows 10 laptop computers (personal) can see/access the MyCloud device without any issues.
Also all iPhones and iPads at home can access the MyCloud device fine.
It is only my “new” Windows 10 work laptop computer provided my employer back in August 2019…
Again my previous work laptop computer was able to access the MyCould device provided the VPN was off.
My work laoptop computer is pre-configured my my employeer’s IT department and if your suggestions are to deep dive on the overall PC configuration I am not savy enough. I was able to follow your
initial instructions… but as reported did not solve the problem.
Funny enough if I Select the Settings option in MyCloud access I can actually see, via the web browser MyCloud settings… and navigate through the various options: Home - Users - Shares - Cloud Access - Safepoints - Settings…
So this is really strange… all I need is to back-up files from my work laptop by dragging flies from my work laptop into the appropriate directories in MyCloud device using Windows Explorer…
Not sure if you require any additional information.