Cannot access dashboard

Recently my Mac told me that timemachine backups were corrupt for some reason, which is strange, because i could still access the sparsebundle files and otherfiles via Finder.
At the same time, i could not access the dashboard anymore via the link i’ve bookmarked. Also trying to access via IP or the devicename.local wouldn’t work, so I wondered if something with the firmware/OS that is running the webserver is corrupt.

I’ve now done the 40 second reset, and the device reappears under the network devices in my WLAN router dashboard. I cannot set it up though, as i still cannot access the dashboard.
Would be nice to know if there is a solution for this major issue. It already pisses me off i lost all my backups from 1.5 years.

Hi @maverick777

Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
(Contact Us | Western Digital)