I can access the dashboard on two of my three WIN7 PCs. On the third, I get redirected to http://dnsrsearch.com. However, using the IP address works fine. I use Firefox on all three computers. If I ping wdmycloud on the working computer, I get the IP address back. On the non-working one I get wdmy…

I edited my previous post above as I realized that I was not using My ISP’s DNS servers on the “working PC” (even though set to automatic DNS, it was using other DNS servers as I was using a VPN). In any case, the issue has now been solved: It was the “fault” of my ISP. Here is how it apparently no…

flush your dns on the PC: open command prompt type: ipconfig /release type: ipconfig /flushdns type: ipconfig /renew

Thank you for your reply. I had tried that before and I tried it again. Didn’t work :cry:

However, using the IP address works fine. I use Firefox on all three computers. if it’s not broke don’t fix it:wink: how does PC translate wdmycloud to the IP? Where is the DNS entry? it probably in the hosts or lmhosts file

Pete, I am using DHCP so I will not always know the IP address. Thus, I would need to access wdmycloud rather than the IP address as I may not always know what it is. How would the host or Imhost file have any entry for wdmycloud as I have not installed any wdmyclod software? In any case, I checke…

viking_erik wrote: I can access the dashboard on two of my three WIN7 PCs. On the third, I get redirected to http://dnsrsearch.com. However, using the IP address works fine. I use Firefox on all three computers. If I ping wdmycloud on the working computer, I get the IP address ba…

this is a common issue on Windows home networks and one more reason I strongly suggest using a static IP for all network resources such as NAS drives and printers

this is the easy way out for misconfiguration, dumb devices or badly written apps which do not understand/interact well with Windows networking work. Do you think an IT admin will go round assigning static IP addresses to every device in his company? I have 11 devices (2 NASes) and mixed PCs and …

this is the easy way out for misconfiguration, dumb devices or badly written apps which do not understand/interact well with Windows networking work. Agreed. Do you think an IT admin will go round assigning static IP addresses to every device in his company? But we’re not talking about an en…

Jamalaya, Thank you for your response. Note that I can see WDMYCLOUD under Network in Windows Explorer. It is just that I can’t access the dashboard from a browser (on one PC). Running ipconfig/all, I see “Hybrid” (like you) I checked my registry per the article but I didnt have the entries …

Good, that eliminates a common problem, have your tried to find out what is different on this PC (you said two others work fine). What is the exact error you get? timedout error. Waht about Widnows Explorer? Firefox can be very funny about security. Fro example it will never allow me to run java…

Cannot Access Dashboard at http://wdmycloud

Topic		Replies	Views	Activity
Can't access dashboard Western Digital Dashboard	55	86661	May 28, 2015
Can't access wd my cloud dashboard/windows Western Digital Dashboard	28	13395	December 9, 2014
Can't access WD My Cloud Dashboard Western Digital Dashboard	1	1042	January 21, 2016
WD MyCloud nicht über die IP Adresse (Dashboard usw.) zu erreichen Western Digital Dashboard	12	34566	September 25, 2018
WDW My Cloud Dashboard won't start Western Digital Dashboard	16	10274	November 6, 2014

Still Need Help?

Reach out to Support for more assistance.

Call Us

Email Us

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.

Visit Business Portal

Cannot Access Dashboard at http://wdmycloud

Related topics

Still Need Help?

Sign in to Your Support Account

Western Digital Business Portal