Says the MyCloud is off line, it is not!
I know WD says no more support but they still need to let you access your folder and files.
How do this?
Accept security certificate does not work?
Help?
I know WD says no more support but they still need to let you access your folder and files.
Remote access: Have you checked the My Cloud Dashboard > Settings > General > Cloud Access to ensure Remote Access is enabled and indicates a connection? Example:
Is the email address you are using to log into the MyCloud.com web portal associated with any User account in the My Cloud Dashboard > Users tab?
Local network access: One would use Windows File Explorer or Mac Finder to access their My Cloud while their computer is connected to the same local network as the My Cloud.
