Can not connect to WD My Cloud via https://files.mycloud.com/login.php
This connection issue can be replicated on Linux , Windows and Mac OS.
This issue appears to have only developed after a recent firmware update.
When accessing the UI WD device via URL IP of WD device. Then navigating to the Cloud Access icon>user. I can see there is a connection error message:
Cannot establish remote access connection. Make sure you are connected to the Internet.
I have run diagnostics quick and full test with no issues reported. I have rebooted the WD device via [ UI ]. I have shut the device down via UI.
I can ping to WD device IP and there is a connection and no packets lost.
In an attempt to recover data I thought I would try to SSH or FTP ( both enabled in WD UI ) .
I have however hit a problem here. I am using the login credentials of root and welc0me
I have tried to SSH via terminal and had login issues giving error message:
firstname.lastname@example.org… etc password:
Permission denied, please try again.
I tried as root user and I did get this message:
You are required to change your password immediately (root enforced)
Linux WDMyCloud 3.2.26 #1 SMP Thu Jul 9 11:14:15 PDT 2015 wd-2.4-rel armv7l
The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.
Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Changing password for root.
I have read since that SSH is not supported and sshd is now the way to go. This SSH FTP side of things is not something I am very familiar with.
That said using the sshd IP server etc I got this message:
sshd re-exec requires execution with an absolute path
Before I continue stumbling around for threads and solutions and break things further. Any advise on how I might be able to SSH or FTP into the server given there seems to be some type of permission or connection issue going on. Data recovery is the main end goal here.
Any tips on threads or things to try would be great !