Can no longer view shared folders in WDMYCLOUD shared folders?

Legacy Products My Cloud OS 3
1

All of a sudden I am unable to view files on shared folders.

All was fine yesterday and today no matter what I do it will not accept my usename or pword - keeps telling me I may not have permission to access.

I’ve changed the pword in the dashboard - the dashboard sees the folders but in Windows 7 home premium version when I attempt to click on a shared folder I am prompted for my username and pword and it is not accepted.

I’ve tried rebooting the drive and still nothing

The only thing that happened since yesterday is I rebooted my PC

Is there anything I can do to get my data back or is everything now lost!

Please help as this is my primary backup medium.

Thanks in advance

2

Is it asking for your WD My Cloud user name and password or your network user name and password? See example image below for network info.

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3

Thanks for the response cat0w

Yes, over and over - I even changed the pword and it still won’t accept it

4

Ok, so 4 hours later it all of a sudden started to be recognized and I can see the folder and files again

Weird for sure - not happy about it either since I have no idea how to fix it if/when it happens again