Can Access Only One Password Protected Folder - My Cloud EX2 Ultra

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

I just bought and setup My Cloud EX2 Ultra for my small office to use as NAS drive.

I would like 4 users to create backups from 4 computers. So I created 4 users (other than admin) with passwords.
I found that four new shared olders are created with respective usernames under the drive MYCLOUDEX2ULTRA on my network.

I double clicked on the first folder and it asked for the username and password. I entered the username and password of the first user and the permission was granted. Now I access that particular folder.

But When I try to access the other folder it asks for username and password and when I entered the second user’s username and password - it says it’s not accessible.

I did the same from another computer and accessed the User 2 folder but then I can’t access any other folders even if I add correct username or password for the respective folder.

I am running Windows 10 Home 64bit on the first computer and Windows 7 Home 64bit on the second computer I mentioned.

Could anyone explain how this file sharing works and how I can access every user’s folder.

PS. I posted this topic in the MyCoud section earlier by mistake
_https://community.wd.com/t/can-access-only-one-password-protected-folder-my-cloud-ex2-ultra/199657_
Please ignore this earlier thread in MyCloud section.

2

That’s correct behavior for Windows.

Windows does not allow you to connect to multiple shares on any given NAS using multiple sets of credentials.

If I recall, the error message when authenticating says as much.

3

Only the admin user would have access to all 4 folders.

4

Thank you TonyPh12345, Wullailhut for clarifying it.
Now I understand how Winodws handle NAS drives.