Broken Link

Cannot remember my password, when I click on the link shown below it goes to a broken page. Not sure how to reset my admin password with OS 5.

URL: http://wdc.custhelp.com/app/answers/detail/a_id/10432/session/L2F2LzEvc25vLzEvdGltZS8xNDE4MzQzODQ4L3NpZC9XLUI5U0Y5bQ%3D%3D

@ActiveUser thanks for reporting the issue. Please refer to the following KBA and use the reset button to reset your My Cloud device password.