Yeah, tried both of those -
Had tried 3 different USBdrives, amking sure the applicable files are in the root folder of the drive.
Tried the current f/w and the previous 2 releases also.
Also tried a reset.
Might give WD TS a call about it.
You’ve tried mostly everything already… Were all 3 USB drives hard drives, or flash disks? If so try the other kind… most likely won’t work but it’s worth a shot… I’m assuming you’ve tried both USB slots? How are your drives formatted? Try formmatting one different ways- FAT32, NTFS, HFS+ and see if that makes a difference… if none of the above works, RMAing the drive sounds like your best bet. If you have a credit card (for an Advanced RMA), you can have a replacement in less than a week.