Anti-Virus Essentials v.1.29 offline

Online database always unavailable… current base from Feb.20
What`s wrong?

When updating definitions I see clam refresh process run for few minutes and then stop. The definitions are not shown as updated as a Nov date is shown for the definitions date.

What do you mean online database always unavailable ? Do you mean the definitions date of last update ?

I mean, i cant update database of viruses. Last updated in Feb.2020. Its not normal.
Database server always offline

Same thing here.
I just installed Antivirus, it showed an old definition DB
I updated it but I got Feb.2020 version. (so server is not offline)
Further update requests always getting the same version
I wonder if is there a way to manually update from clamav site

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WD Community,

Thanks for your feedback.
We are aware of this issue and working to provide a solution in a future firmware and app release.

Related question, and I didn’t want to create a separate thread for it. Antivirus essentials creates its own share for quarantine after every reboot even if you manually delete the share and point another folder for quarantine, any idea how to prevent that?

meanwhlile updated virus definitions can be found here


Any update on this as it has been about a month as this is still an issue ?
After clicking the Update Defs button I still see:
Virus Definition Database
Last Update
Monday, 2020 November 30, 9:29:00 AM

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We waiting for new firmware…

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