I can not use OS5 on my Samsung Android phone. After the WD shut down it wouldn’t let me log in. I uninstalled the app, then reinstalled it, but it won’t even go to the sign-in for my email address. This is what I get
I changed my password for log in and now I can access my cloud server from the OS 5 mobile app.
CASE COLSED
Hi @DannyShamoon,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
I did, but I resolved the issue.
Danny
