After WD shutdown I cannot acces to My cloud ex2

[Jesusad]

After restore of OS5 Connection i cannot acces to my cloud ex2 ultra

No Ping connection
All Leds are blue

Hoy can i Connect to my device?

Thanks

[cat0w]

@Jesusad
You should check with the sub-topic for your device.
Latest My Cloud OS 5 Personal & Network Attached Storage/My Cloud EX Series topics - WD Community

[piroo]

[sktn77a]

I’m getting the same message on one of my MyClouds. Its the one I haven’t updated the firmware to the latest version, so I’m guessing that’s the issue