I have a question about the next step I need to take now. Our EX2 Ultra 6TBx6TB device just spent 1 week with the power light flashing blue (and the 2 drive lights solid blue). I assumed it was performing a reset, and I read that for large drives it could take up to a week. So we just let it go for the week. Well, after one week of waiting, all 3 lights have now gone off entirely. I also read that if you interrupt the reset process, it will simply restart all over again. Not wanting to go through waiting another week, I’m now uncertain what I should do now.
Any direction would be greatly appreciated. Is the reset complete, and if so, how do I get it back on? (there is no power button that I can see to turn it on). If I unplug and plug it back in, will that do it, or will that restart another week of reset?