I purchased a second My Cloud drive and have it connected. I followed all the same steps I did with my first one (and as listed in the instructions). The drive’s light is now steady and I am ready to activate it. As instructed I go to My Cloud Home but when I do it logs me in to view my existing drive. I can find no place to enter my key to locate it. I am also unable to find this option through my WD Discovery app. How do I go about activating or locating a second drive?
We apologize for the inconvenience this may cause and hope to have multi-device support included in a future firmware release. Unfortualty, we’re not able to provide a feature release date.
Can you confirm that this serious issues WILL be addressed though?
WD can’t be ok with not allowing customers to spend money on a 2nd device - unable to add it.
As 2nd account isn’t an acceptable solution. That’s the antithesis of ‘home’ being simple and straight forward.
