A couple of questions regarding MyBookEssential 3.0, 3TB

Portable Drives My Passport
1

I came home one day and my drive was no longer being detected by my computer.

I found this post here which gives step by step troubleshooting instructions.

  1. I plugged it into a wall outlet, but I don’t feel it vibrating. I never really noticed the vibration when it worked before, so I don’t know how noticeable the vibration is.
  • If I don’t feel it vibrating, does that definitely mean the drive is not “spinning up”? A light comes on inside and it appears to be on, but I don’t feel any vibrations. Is the vibration of it spinning up definitely noticable or is there a chance it is spinning up and I just can’t feel it?
  1. I assume it is not spinning up even though the light comes on inside.
  • I want to order a power cable to continue my troubleshooting, but WD appears to be out of stock. Should I wait or can someone point me to another power adapter that will work?

Thanks in advance.

2

If you connect the USB cable to the computer and don’t feel any vibrations, then the power cable or the my book itself might be faulty.