9 digit device code

[WD_MCH]

You have the older My Cloud not the My Cloud Home. See the post linked below. It has instructions for setting up the My Cloud product.

Where is my 9 digit device code

you have the older my cloud. there is no 9 digit code for the version you have. The newly released My Cloud home is the only one that has a 9 digit code. you will need to scroll down a little on www.mycloud.com and use the sign in for My Cloud. If you are setting it up for the first time use My Cloud [image]