I have purchased My Cloud Home 3TB in the UK, and im trying to set up this device in India. I do have connected the LAN cable properly, and the internet is working fine and its power ON perfectly, I can able to see the white light blinking steadily.
I have created an account and logged in to home.mycloud.com after I enter the 9 digit number its keep on throwing an error: “It seems your device isn’t connected to the internet”. I have installed WD Discovery and tried but still same issue.
Note: I have tried on both Windows 10 64 Bit, and also on Mac 10.14, the issue is same.
anybody please help me here. thanks in advance.