Hi, I recently got a MyCloud Home and am trying to set it up. I connected the device to power and ethernet. The LED on the front turns on and after a minute or so of “slow breathing,” it turns a solid white. When running
arp -a on the command line, the devices Mac address appears in the list as
? (192.168.X.XXX) at 0:0:cX:3X:1X:1X on en0 ifscope [ethernet].
However, when I go to set it up following the instructions by going to My Cloud Home, it is unable to find the device even when using the 9-digit code on the back of the device. I have tried on different browsers and devices as well as resetting the DNS cache on my Mac.
Any recommendations on what to do next?