Hello, 2 days ago, my cloud drive (WD 4TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0040HWT-NESN) disappeared from my network, The drive is directly connected to a Linksys router and, up until this incident, I never had any problems with it.
I unplugged/plugged back everything, but the power led (blue) is blinking endlessly. The drive does not show on the network, neither on my notebooks, my cellphones or smartvs. I cannot access it via dashboard (http://wdmycloud/) .
I can hear (& feel by touch) the drive working, but it has been over 24hours of the same behavior.
A couple of weeks ago, I’ve checked its status and it was healthy, no problems reported. Everything seemed up-to-date.
I do not know it the drive downloaded and try to install a new firmware version. Was a new firmware just released during the last week?
So far I managed to manage my anxiety of reseting, trying opening the case, etc, but I need to access my data!
Can someone please help me on what to do? I’ve read on different forums that this MIGHT be that the drive is rebuilding the raid and this might take up to several days. - But how can I be sure?
What else can I do?
Would it help to connect the drive to a notebook via a USB cable? But that would mean, that I would have to unplug the drive first.
Doing this should show me locally the drive immediately?
(I only have a USB2 male-male, not a USB3).