I searched the forum extensively but all threads relating to my problem all have expired google drive links etc. so I can’t excess the solution.
For some time now, my cloud drive (WD 3TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0030HWT-10) disappeared from my network. The drive is directly connected to my router and, up until this incident, I never had any problems with it.
I unplugged/plugged back everything ( for 4 minutes, for 30 minutes, for a day), but the power led (blue) is blinking endlessly. The drive does not show on the network, neither on my notebooks nor on my cellphones. I cannot access it via dashboard (http://wdmycloud/ ) .
I can hear (& feel by touch) the drive working, and it is working very hard.
I tried connecting it to my laptop with a usb cable but it does not show up.
I have found this post: 4TB My Cloud disappeared- Fast blinking blue light! HELP
And a youtube video ( How to fix WD MYCloud Blue light flashing issue)
But all links to the reboot files don’t work. Also I’m pretty oke with computers but not amazing.
I really dont want to lose my files. I do have a flashdrive (7 gb) but no knowledge of linux or anything so it’s me my windows pc, a flashdrive and a broken wd my cloud.
Maybe someone can help me and explain how to reinstal the firmware without losing my files through the usb on the wd my cloud?
Would be great, thanks in advance!