I have just setup a new WD TV (WDBYMN0000NBK-HESN) in my home (updated to the latest firmware version of 1.01.30) for the sole purpose of accessing TV Show & Movie content over my WiFi network from my WD MyBook Live Duo NAS. I am having two problems accessing this content.
Names/episode info is not displaying properly for TV show episodes: My understanding is that my WD TV should automatically display TV episode name & info based on the Meta-Source Manager selected via the System menu (it is set to the default of “TVDB Meta-Source”). “Get Content Info” is set to “Auto” in the System menu. When I view individual TV show files via WD TV, it simply displays the actual file name (i.e. American.Dad.S01.E01)–see attached image. It doesn’t display the name in a visually friendly format (i.e. American Dad, Season 1, Episode 1) or episode info from the TVDB. Furthermore, if I press the “Options” button on the remote when viewing an individual TV episode file, I do not see a “Get Content Info” option or any of the other options in chapter 9 of the “WD TV” manual. The only option that I see here is “Lookup info from Flixster”–see attached image. Why is this not working for me the way it is supposed to/documented?
Can’t access Movies at all from MyBook Live Duo While I can at least access and play my TV shows, I cannot access/play any of the movies stored on the same device (MyBook Live Duo). The file structure of my MyBook Live Duo is as follows. Main “Public” folder has two sub-folders: “Moves” and “TV Shows”. The “TV Shows” folder is subdivided into numerous sub-folders divided first by the name of the show and then by individual season. In the case of my “Movies” folder, however, all of my movies are in this one main folder. This “Movies” folder has over 600 movies in it. When I select this folder via my WD TV, it displays a circular spinning arrow for about 10 seconds then displays an error message: “There is no media available for playback”–see attached image. Is this happening because I have too many movies in the same individual folder? Do I need to separate my movies into separate folders so there is a smaller number of movies in each folder? If this is the case, what is the maximum number of files that WD TV can handle in the same folder?
I have an EX2 which is almost the same as a Duo. My movies are in mp4, mpg and iso. ISO works but not all that well. Just tried a mov and it also works.
I would think the icon you are seeing is an unsupported format but I would assume you’ve already checked that.
If your files are in a supported format, move one into a folder that is working and see if it plays. Also, if you are using the twonky server rather than the network share, you are limited to only file types supported by the Duo’s twonky version.
Thanks for your reply. All of my video files (movies & TV shows) are in .m4v format. My TV shows play fine so I don’t think it is a formatting issue. I will have to try putting a couple of my movies in a separate folder and see if that works.
Thanks Tony. That definitely helped! I changed over to accessing my LiveBook Duo via “Network Share” and now I can access all of my movies.
It still is not displaying MetaData from the Meta-Source Manager-defined sources for TV Shows & Movies. My WD TV now displays “Compiling Media Library” at the top. I suppose I need to wait until this compiling is done before I should expect to see MetaData? How long should I expect this compiling process to take?
It still is not displaying MetaData from the Meta-Source Manager-defined sources for TV Shows & Movies. My WD TV now displays “Compiling Media Library” at the top. I suppose I need to wait until this compiling is done before I should expect to see MetaData? How long should I expect this compiling process to take?
Compiling Media Library is different.
If you have Metadata collection turned on, it will do that next.
If you don’t, you’ll have to collect it manually via the menu.
