Really hoping someone on here can help. This is my last ditch attempt before I take it back for a refund.
Ive spent HOURS editing metadata on all my movie files (which are single .mp4 files). My television doesnt display this metadata - ie cast, director, description etc. So I decided to buy the WDTV as all the marketing said that it did.
Ive gotten it home, set it up. When I select a movie and display it in Gallery View - only the movie poster displays. All of the cast, directors, description info is listed as N/A - when I know I have edited this and it all displays in iTunes if I load it in there.
I have no idea how to get this info to display through the WDTV???
All my media is stored on a WD My Cloud. All my moviies are .mp4 files (better compatability among all my devices).
The WD TV will find the movie through Flixter if I select the options button - but I want the info to display in the Gallery View.
Can someone please help me out! Im not really tech savvy.
PS - Ive tried phoning WD Support and they told me to log into the WD Dashboard and rebuild the DLNA database. Not sure what this means but I did it anyway. It didnt work.
Not sure what to do now. Im annoyed because there is clearly a facility for this info to display, as it wouldnt have it all listed as N/A if there wasnt.