With last firmware i get a message the video file is not supported

with last firmware i get a message ‘the video file is not supported’ after a shutdown and restart the same video file works just fine

I got that same error! However all i had to do was go through 3 or 4 Avi’s and once one played, they all played.

I am getting the exact same thing, it is normally cured by shutting down and restarting, also when it does this the device is not accessible over the network even though it shows up as a share it doesnt allow access to it.