How I managed to access my MyCloudEXUltra shares on Win 10.
In our office we used the WD My Cloud personal storage as internal server. It worked perfectly for two and a half years. After one of the win10 upgrades, the device began to disappear from the network. Become very slow or not available at all. So we started every working day with the restart of the device and than it works for all day. I have access to the dashboard, no issues there. I ran quick and full diagnostics tests no issues there as well.
After these issues I was concerned about overall health of the device controller so we purchased new MyCloudEX2Ultra NAS server. And then it started. We did not not see shares on the network. I tried everything I could find on support pages, nothing worked for me. The thing is that it shows under network storage devices, but not under computer and I can not access shares. I can access dashboard, no issues there, I did firmare update, created users, shares but nothing helped to access shares on windows explorer.
I could ping server IP. I have turned on network discovery, file and printer sharing. Set workgroup. Enabled NetBIOS over TCP/IP. Windows sees NAS, but can not display folders.
I started a small program - ipscan25 (no need to install). Scan the network, all connected devices are displayed. Clicking on the MyCloud’s IP addresses can open file explorer. From there you can pin your shares to quick access. As soon as this route is specified and opened, the device appears on the file explorer network. From there you can do drive mapping for the necessary shares to my computer. Or just use quick access shortcuts on your windows. This process has to be done on every computer that needs to access the cloud.
So far, everything is working fine.