Why I don't have the "Subtitle" in Options menu , while Video playback

I keep have the message  " subtitle off" while playing a movie from my file.

Already  went to

Setup > playback setting > subtitle default >  select the  “ON”   ( per user manual page 135). 

while playing a movie from my computer file.  - pressed  the  "options " key on the remote - 

do not have the  "subtitle "  or  "adjust subtitle "  on the menu

[only got the -  play mode,  audio,  adjust lip  sync…]

  • as should be,  per user manual page 46. 

Got the subtitle file-  same name to the movie file.  Only with  extension .srt , on the same folder 

My guess is you’re using a DLNA server?   If so, “external” subs aren’t supported very well between various DLNA servers and players.

The best solution in most cases is to import the subttitle directly into the file instead of using separate files.

yes via DLNA   win 7 on my PC

how to import the subtitle into the file ?

thank for the reply.

Depends on the file.

to MP4  file

MKV  file 

Well, MKVMergeGUI does the job for MKVs.   

Can’t answer for MP4s, I don’t use them with subtitles.

thanks

Connected now external hard drive to USB port in the WD TV PLay

added to the folder  - SRT file 

with same name of file

to MP4  &  MKV  file.

Got both TV programs with subtitles.

I am sorry,  but this is the most unfriendly devise I ever owned. 

1st to download  files

2nd to download subtitles 

3rd to rename the subtitle to same name of file  ( to delete the language extension)

4th to transfer all files to the USB device  & to attached o the TV Play 

than to be able to watch

it is just like good old days of DOS 

not user friendly.

[ the BS player on my PC do it all automaticly]

Not talking at other issue that still have no idea  from which file on My PC  I got the  my movies APS.

Now found there  movie from my cam that I download to my PC  to some  pictures file.

is there any place to send feed back  ?