WD TV Play doesn't play subtitles

Community Archives WD TV Play Discussions
1

First of all, i’m sorry for my English. I’m from Holland.

Hello,

Yesterday i bought a Western Digital TV Play Media Player. It’s a very nice media player. But i only have one problem. It doesn’t play subtitles. I put the subtitles in the same folder as the video files, but i don’t have a ‘subtitles on’ option. It should be there when i play my video and hold the option button. But there is no subtitle option. Can someone please help me???

Kind regards!

2

What subtitle format? Playing from where, USB, media server? If the subs are named identically, the WDTV will play them unless you’re playing from a media server over DLNA, in that case they have to be embedded in the file.

3

The video and subs have the same name and only the extension different ?

Example:

video.avi + video.srt… i have try some this and working…

4

Make sure they are called exactly the same.

In windows a good way is .
F2 on the video file, copy , F2 on the sub file, paste , keeping proper subtitle extension

Another way is doqnload bs player , have an auto subtitle download feature.

I asked to wd to have that feature but they dont want to