Where has copy to android device gone

I’m still trying to find out how I copy a folder using Mycloud to an android device. It offers me to share it or use an app such as an editor but all I want to do is copy from my cloud to my phone and back the other way.

Please give me a clue

Hi @Will_Cain,

Please refer to the article My Cloud OS 5: Mobile App Auto Backups:

If further assistance is needed, please open a case with our support team at the following:

Swipe down from the top of your screen and tap on USB for charging to view more options. Select Transfer files in the menu that appears. On your computer, search for your Android device on the File Explorer. Click on the icon that represents your phone and you should be directed to your phone’s internal storage.

Not sure you’re understanding the problem. There’s no Pc involved the files are on my WD cloud device, effectively a disk drive connected to the internet. I used to be able to copy files from it in my bedroom to my phone anywhere in the world and cice versa.
Thanks for the response