When will I be able to use my G-SPEED SHUTTLE XL again?

I have not been able to access my business-critical content and files for at least two months now. It is affecting my business, and many people depend on it. When will we get a solution to this problem? And how can we be sure it will not happen again?

Hi @tobias2,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask