G Speed Shuttle 20TB

Hi! G speed does not turn on and I need to see what type of data we have stored. Im the new tech person so I dont have access to what’s inside unless I get this to work. Is there anything that I can do?

Hi @esperanzacode,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: