Western Digital - Are you going to let the owners of the EX 4 trade in their BRICK?

I have own the ex 4 for less then a year. It still doesn’t work right, too slow, locks up etc. Western Digitial should let us EX4 owners trade in for a Ex4100! Look at the EX4 forums, one problem after the other, and 90% have not been resolved.


AFAIK, that’s not a standard procedure by the RMA team.

As a recommendation, contact WD Support about the situation that you are experiencing.

WD Contact info:


Pulled the drives out of my EX4 and built a FreeNAS server and use the EX4 as target practice LOL!!

My DL units SMOKE the EX4 by far!