WebDav not connecting

I have a My Cloud Mirror, enable webdav on settings and folder.
Made the forwarding ports on the router settings.
Tried to conecto to mycloud on widnows 10, ciberduck and none works. Both port 8080 or 4443.

Why?
When is this going to be fixed?

Hi vrgomes,

You can refer to the link mentioned below to resolve the issue.

https://support-en.wd.com/app/answers/detail/a_id/17380