We want the shared folders to be visible in the desktop app!

CommunityTB · July 25, 2019, 5:33pm

If anyone want the shared folders to be visible in the desktop app, comment this post!, PLEASE WD listen us!!!
We need this, and return the Family folder to the desktop app because all uss use in Finder or like a PC Folder

alexwnl · July 26, 2019, 4:38am

Yes. We want Shared Folder access for Desktop. The new update has downgraded the WD Cloud Duo.

ekaputra · July 26, 2019, 8:24am

CarlAR · July 27, 2019, 11:13am

Without shared folders in desktop app it is basically worthless.

stevensze · July 27, 2019, 4:35pm

We are currently sharing about 2TB size in the share folder, what’s the point to share only online, I will not recommend any other people to purchase this product without the desktop sharing function.

jdtoony · July 27, 2019, 9:34pm

Yes, this drive just became a $200 brick without shared folders on the desktop app. I’ll be warning every tech person I know to stay away from WD solutions because of this. Couldn’t have happened at a worse time.

nhenaoo · August 1, 2019, 11:10pm

S.O.S

This feature is basically my workflow! I cannot even move files to shared folders!

WD listen to us!

Flipbo · August 2, 2019, 8:23am

Just look into your Source Code Administration WD and roll back the backup. It can’t be that tricky!

prophetdtg · August 2, 2019, 3:39pm

Bring back Family share for the desktop app!

monkeytacos · August 2, 2019, 5:21pm

Yes, this recent firmware update has been a major downgrade in functionality for us and made it barely usable. Highly unacceptable with the bait and switch tactics. Next thing you know, the drive can no longer store files, or connect to the network.

Steve88 · August 6, 2019, 6:07am

WD!! when this problem can be solved？
You are creating problem to your users, please help to address this issue ASAP.

iratkovcic · August 6, 2019, 8:42am

Without Family share for desktop application, product is useless. Therefore bring back Family share!

spirit86 · August 6, 2019, 9:09am

True that, ever since the last update I have 3 of them just collecting dust! they have 0 use for me at the moment.

mohsinrafiq83 · August 6, 2019, 6:54pm

If anyone want the shared folders to be visible in the desktop app, comment this post!, PLEASE WD listen us!!!
We need this, and return the Family folder to the desktop app because all uss use in Finder or like a PC Folder

onmoviesapp · August 6, 2019, 6:54pm

Select the OneDrive cloud icon.
Select More > Settings.
On the Account tab, select Choose folders, then check the boxes of the folders you want to sync. Latest on Onmovies

jul10101 · August 6, 2019, 6:55pm

Bring back Family share for the desktop Application!

jdtoony · August 6, 2019, 7:59pm

Adding my voice to this thread. Bring back the ability to see shared folders through the desktop app!

mohsinrafiq83 · August 7, 2019, 9:25am

Bring back Family share for the desktop Application! please

mohsinrafiq83 · August 7, 2019, 10:04am

Without family folder sharing in desktop application this device is useless. I have been using it from last two years and now its been useless and I am suffering a lot as our whole date shared through this device.

Please bring back family folder to desktop application
Please bring back family folder to desktop application
Please bring back family folder to desktop application

unioka · August 9, 2019, 3:37pm

Bring back Family share for the desktop Application! please x1000000