WDPhoto not showing new photos

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hi,

5 days ago I uploaded lots of new photos in new folders on my My Book Live Duo (all in the Shared Pictures directory).

When I start up my iPad and use WDPhoto I see a few new folders but the majority of them are missing.

Any ideas?  I have tryed to go into the dashboard and have hit rescan, but surely I should see them all there almost straight away.

Thanks,

Andrew

2

Not sure why this will happen

what app version do you have?

Try uninstalling and reinstalling the app

3

I have the same issue.

Uninstalling and reinstalling the app “fixes” the problem. I mean, the phone finds the new folders but in a couple of weeks I have again the same problem and I don’t think that the best solution must be uninstalling the app.

Of course with the last version of the app and the last firmware availalbe for the drive.

4

Same problem here. Have anyone figured this out?

5

I have this problem and this question keeps cropping up,  but you never get an answer to it.