Hello
I have a problem with my device. When I connect with the cloud service, it works for a while, then I get a message ((You’ve been signed out of your cloud account heerow1@gmail.com from the web dashboard. The My Cloud mobile and web app can still access content from this device.To manage cloud users on this device, please sign-in again.))
I want a solution to automatically log out of the account because most of the time I am away from the local network.
Hi @Hanyz,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
