WD TV play & My Book


#1

Hello

Since several days, my WD TV play doesn’t see my My Book hard drive

For each PC, My book is OK… From my smartphone, wd application can access to my book

My freebox also see the My book

but in the same wifi network, my book doesn’t appear on my wd ty play

I try a connexion through an upnp application

WD TvPlay access to my book but through an active PC

How can I restore the access ?

I try hard reset of my book and wd tv play …no result

Please help me


#2

Hello,

Review the instructions on page # 24 of the WD TV User’s manual.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705073.pdf

If this does not work then I recommend you contact WD Support directly.

General Phone Support