Wd TV Live White screen or no Internet connection

[Troxi99]

I can’t seem to connect to ANY or the apps yet I am able to connect to my laptops shared folder over WiFi.
Either I get a white screen or an error to check my Internet connection depending on the app. Some apps freeze as well and cannot select anything to log in.
I have done a reset and unplugged and plugged back in.

[James.G]

Hi Troxi99,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

Western Digital Support | Western Digital

The link below will allow you to call support

Contact Customer Support | Western Digital

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