I am having the same problem. When I set it to media server, it finds my pc name and just gets things that happened to be in my documents. When I go to network shares and choose windows share to try to get media added, a red x appears outside the box and a yellow circle appears that circles several times and then stops dead. At that point, I cannot get the box to do anything, not home, not back, nothing. I have to unplug it to get back to the home page. All of the files I want to add have been set to be shared on the network already, so that should not be the problem. The media library is set on. Yes, I am really a newbie to media players that use wifi to share a network comprised of external drives. However, a music folder from one of the drives is synced and works nicely. I just have not been able to get any video from my external drives. And I have not been able to get to a point where I can choose what folders I want the box to scan. Please help.