WD Tv LiveHub was having issues seeing media on both internal and USB sources. I carried out a software initiated factory reset and now it will only reboot if the network cable is unplugged. Rebooting with the network cable plugged in results in a continuous loading message - no dots moving which does not resolve even if left for 8 hours. No firmware updates have been loaded recently if at all since purchase about 4 years ago.
Any ideas?
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I stopped using my WDTV Live Hub about 4 Years ago (bought it on release date 2010) ā¦ it was becoming old and clunky
Anyways, the only things i can think of ā¦
Try the hardware Reset Hole underneath with a Paper Clip
Disable āCheck for New Firmwareā in the System Settings (to stop it āphoning homeā)
Thanks Joey. Yes, I tried the reset button- same issue - if the network cable is plugged in it wonāt boot, if not it boots ok. If itās booted up I can move through the menu ok and see the internal HDD files. As soon as the network cable is plugged in it resets after about 10 seconds and wonāt boot up at all. Iāll try the ādisableā function but donāt hold out much hope.
I guess the only last resort thing you could try (got nothing to lose at this point)
is do a Firmware Rollback (our a fake rollback, ie trick the WD into reflashing the same firmware youāre on by editing the *.ver file)
Official Firmware Rollback link below ā¦ Plus Link how to trick the Firmware to re-flash the same firmware by editing a *.ver file)
WD Firmware Rollback: WD TV Live Hub Media Center, Streaming and Media Player: Rollback Firmware
*.file editing (this link is not for the Live Hub, but the same principle applies) WDTV Live Gen.2 - How to reload firmware?
Have you shutdown and rebooted your router? I seem to remember that I had a similar problem a few years ago and it was router related. Itās worth a try.
Or it is possibly the wifi adapter you are using. Another time I determined that my Netgear wifi adapter was faulty and needed to be replaced. I have 3 units that I use regularly for about 8 years.
I donāt think that is the problem 
OP said heās having issues seeing media on both internal and USB sources ā¦ even with the Network Cable āunpluggedā ā¦ so i canāt see a Router being the cause of that problem if it not even connected to the WDTV Live Hub.
Also, OP said he is using a Network Cable ā¦ aka āEthernet Cableā
He makes no mention of using a Wi-Fi adaptor plugged into the USB ports.
Just sayinā
Thanks. My mistake. I misread the OP.
Thanks Joey,
Unfortunately, that didnāt work either. I thought it may be ok as I connected the network cable when I was in the network setup screen and it automatically configured ok but then straight away after that ā rebooted and sat on the loading screen as it has been doing. After the network cable was unplugged, it initialised ok onto the main screen. I can use the WD without network connection ok so will just have to transfer new files onto the USB disc manually. A pain but probably not much more I can try.
Thanks for your help. Cheers,
David
so disabling āCheck for New Firmwareā (do this without the Network Cable attached) and re-flashing/rolling back the firmware via Manual USB method made no difference ?
Can you change out your network cable since now your issue seems to be when the device is connected directly to the network but works OK if the cable is disconnected. Also can you change the cable to another port on your router?
Hi Joey,
No, I tried it again this morning and the same problem occurs.
I might try at some stage to get a WiFi dongle and see if I can connect to the wireless network but I think the hardwire solution is a lost cause. Thanks again for your help.
David
Hi Professor,
Yes, I tried a different cable and port. Iāve also had it connected thru a different router in a different part of the house but no change in the outcome.
Thanks for your suggestions ā all worth a try but lost cause I believe.
David
I recently have had the same problem, my wdl live hub media center when powered off seem now to continue to reboot. after a lot of trouble shooting I found if on my router I block port 443 for the device it boots up fine and then I can unblock the port and it runs fine. But if I unplug it I need to do the block on port 443 again to get it to act normal. After Changing the watch Battery in the unit and blocking port 443 booting it up and then unblocking port 443 I can now unplug it and plug it back in and it boots up fine.
some how the battery holds some info and the unit on the clear no weak or no battery boot wont stop rebooting unless port 443 is blocked. once this is done and a good battery is in the unit it acts fine.
I just recently revived a WD TV Media Center / HUBā¦ It can be a challenge, but I like challengesā¦
I may have to try the port 443 trick if the settings ever get lostā¦ (replacing the button cell now and every year)
My Advice / experience
- once on the buggy 3.11.10 firmware, there is some downlevel protection that didnāt allow the firmware from USB, it would say āNot for your hardwareā, by stepping down through the versions incrementally I was able to get to 2.08.13. Then I fully reset everything, turned off all services, did basic setupā¦ Then upgraded back to 3.11.10 and it works / boots without freezing.
- The USB firmware update likes to have a clean / smaller / properly formatted USB, make sure your ejecting your USB cleanly it will not work if the file system is not clean. Be patient. Some Downlevels I believe I did soft power off, followed by hard power off, then powered back with USB inserted before the Firmware was found.
