WD TV HD Media player


#1

Why would my player say " Unable to play the selected file, refer to the manual to change to a supported format " when I never changed anything and they all played before? I can’t find any info on this problem. If I copy my movies to another hard drive and put them back on again would that mess anything up or fix the problem? Any help would be appreciated, thanks.


#2

Usually, just rebooting the unit (by removing power for a few minutes) can correct this issue.   Give it a try.