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WD TV HD Media Player NOT PLAYING FILES

I HAVE A WD TV HD Media Player AND WHEN I CONNECT THE HARD DRIVE TO IT I CAN SEE THE MOVIES (VIDEO FILES). WHEN I CLICK ON A VIDEO FILE TO PLAY IT I THEN GET KICKED OUT TO THE START UP OF THE MEDIA PLAYER. HAS ANYONE HAD THIS HAPPEN OR DOES ANYONE HAVE A SOLUTION OR RECOMMNEDATION?

Hi,

You could refer to the following link: Error

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