I’m helping a colleague who has a MyBook from some years ago, I think the 1 TB size. The case looks like the image in the link.
I’ve used WD_Smartware with my Mybook and am happy with it. I am trying to set my colleague up.
We’ve installed WD_Smartware, but when we start Smartware, and say the target for the backup is her MyBook, it says we need to purchase an account key. Is the software failing to detect that this is a MyBook? I have a 2TB MyBook, the case looks the same, and did not need to purchase anything to use WD_Smartware. How can my colleague proceed?