I formatted the MyBook drive and smartware would not see the drive. It says there are no writable partitions even though I can copy and paste files manually to the drive itself. So, I went into disk manager and it has a primary partition. I then set the partition to active to see if it works and now the smartware sees the drive. So I tried to setup a backup of one of my internal drives and the software organizes all the files and then does nothing after. It wont even perform a backup. Tried to setup backup times and hit backup now and it does not work. Very frustrating. Need to get the drive back to where it was so I can use the smartware. Help please.
Have you tried uninstalling WD Smartware and cleaning the registry?
I have uninstalled and reinstalled several version and they all dont work. I get get smartware to see the drive now and when i setup everything to backup the drive just sits there and does nothing. Smartware organizes the files into categories and it stops there. No backup process start.