Wd smartware version

Running smartware version 2.4.10 tryed to update to version went throught  the instalation process sucessful but still shows that i’ runing  older version,there is  any one with the same issues?

Welcome to the Community.

What happens if you install WD SmartWare directly instead of updating from the previous version?

Already tryed  that doesnt work.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support

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same problem here, any suggestion?

I also keep getting this message… just emailed support… will see what happens.