WD Security can’t find my unlocked drive (“Attach a supported WD drive”).
I have a Password Lock on My Passport USB HDD 4Tb purchased in Nov 2017 M/N: WDBYFT0040BBK-WESN plugged directly in motherboard (no USB Hub) on Windows 10 updated.
I know the password and unlock it fine. HDD files are then all accessible no problem with drive.
I want to remove Password Lock on the HDD but WD Security (and also WD Drive Utilities) both tell me “Attach a supported WD drive” as it does not find it when I plug it or when it is plugged.
What’s wrong and please help me remove the WD lock !
Thanks !