WD security says "attach a supported WD drive"

When I click “open” for the WD security app on desktop it opens a window that says “attach a supported WD drive”. It won’t allow me to unlock my passport. What do I do?

Hello Iamwyld,

You can refer the link provided below for more information related to this concern.

https://support-en.wd.com/app/answers/detail/a_id/6265