Attach a supported wd drive

i just receive the new WD passport ultra and functioning will i can explore it from the pc put the
WD security shows ‘‘attach a supported wd drive’’. i try to format it and try again with the same issue
i have another WD passport when i connect it the WD security detect it.
any suggestion please . i need to set a password fro the new one.
the P/N:- WDBYFT0020BBK-0B


Don’t post your Serial Number on a Public Forum … the Serial Number is your Warranty for any claims you may need to make … you don’t want it stolen for fraudulent purposes do you ?

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