My WD MyCloud will connect to the MyCloud app but not Finder on my Mac (or at least not regularly). I have followed the instructions to Connect to Server in Finder but no luck. I am running firmware v04.01.04-422.
I have tried smb://WDMyCloud and smb://192.168.0.45 (which is my WD MyCloud’s IP address).
Occassionally I can connect through Finder using the method detailed above but I cannot hold the connection for more than approximately 10 minutes.
WD MyCloud app
Also, in the WD MyCloud app, if I want to copy a folder to a directory through the MyCloud app and the folder name already exists I cannot choose to replace the folder. The app states that the folder already exists and the folder and included files cannot be copied.
Another message I sometimes receive is “There was a problem connecting to the server “192.168.0.45”. This file server will not allow any additional users to log on. Try to connect again later.”
Welcome to my world. I have NEVER been about to reliably connect to my WD MyCloud via the MAC Finder. I have to use Expandrive to connect via FTP to use Finder to manage the files on my WD MyCloud. The problem with that is the FTP connection changes the file date when uploading. Uggggg, so frustrating. WD MyCloud seems to connect without problems via Windows. The Finder limitation has made me dissatisfied with the WD MyCloud product.
Same problem here. Just bought mycloud yesterday. Working in Yosemite on MacBook Air. I’m working in Premiere Pro and can’t link my project file to the media because the media is stored in WD mycloud - and although I can click the folder/server, there are no contents there. I’ve tried connecting via Finder/Go to server and get the unable to connect pop up. Obviously this makes mycloud an imperfect system.
It seems so strange that connecting Mac Finder to WD MyCloud should be difficult.
Doesn’t that suggest a problem with Finder…? It works fine with Windows XP, and various Android apps. Another case of Apple stuff made to not work well with non-Apple stuff…?
I agree with all the issues mentioned regarding this issue. Mac FInder does not stay connected with the MyCloud drive. I have to manually connect the drive.
This is a big issue as i cannot schedule a backup on MyCloud drive as it is not visible to the back program
Any suggestions on how to keep the MyCloud always connected and accessible from Finder?
Yes, it does suggest a problem with Finder. As a test, I just connected a Windows 7 PC to my WD MyCloud with no problems. The MyCloud successfully appeared in Windows Explorer.
I’ve had my wd cloud for about 6 months and it has worked absolutely flawlessly with my mac from day 1. As long as I stay on my home network the drive is always connected – even when the mac comes back on from sleep.
I’ve added one of the shares (where I keep my itunes library) to my login items so that it connects automatically at start up.
In System Preferences / Users&Groups, go to the Login Items tab, click the + sign, a Finder window will open, go to your wd my cloud device, select the share that you want to log on to automatically and then click Add.
Every time you start up your Mac and you’re on your home wifi the wd my cloud share will connect automatically. Very useful if you use your cloud device for backups or for storing your iTunes library (like me).
I use three My Cloud 3TB drives; two My Cloud drives have My Book 1.5TB drives connected via USB. I, too, store my iTunes media in folders across the My Cloud drives.
In Yosemite, all drives are found in Finder, are connected, and stay connected.
In El Capitan (Beta 5), all drives are found in Finder, two of three drives are connected with the shares accessible, and stay connected; one drive, however, always receives a status of “Connection Failed” when trying to access it in Finder.
All three My Cloud drives are configured exactly the same way.
All three My Cloud drives are accessible via the My Cloud app on iOS 9.0 devices, all are accessible through Safari using either the IP Address directly or through the WD Dashboard on the OSX El Capitan device (MacMini mid-11), and all drives are accessible through Finder on all OSX Yosemite devices (MacBook Pro late-12 / MacBook Air late-11) and all Windows (7 and 10) devices on the network.
Does anyone have any ideas or insight as to why only one (the same one each time) My Cloud drive can be seen in Finder, but not accessible through Finder? Thank you for your thoughts …
i followed what Kimju suggested in his post(see below). You may want to manually mount your shares as described below by Kimju. I followed these steps and mounted my shares and now they are available when i am on my wifi.
Good luck.
Kimju’s suggestion:
In System Preferences / Users&Groups, go to the Login Items tab, click the + sign, a Finder window will open, go to your wd my cloud device, select the share that you want to log on to automatically and then click Add.
Every time you start up your Mac and you’re on your home wifi the wd my cloud share will connect automatically. Very useful if you use your cloud device for backups or for storing your iTunes library (like me).
It appears that this problem is back after a firmware upgrade (Firmware Version 04.04.00-303). My unit was working fine until the upgrade. Now I can not maintain a connection to the unit thru my MAC. I did a System restore and I still have the same issues. Can not upload to the unit or use it as a Time Machine.
