WD MyBookLive 1TB will not appear on my network

I recently moved some things around in my house and when I set everything back up, my NAS does not show up anywhere on my network.

I go into the router and it doesn’t even show up in the connected devices list even though all cables are plugged in and network lights are blinking normally on the NAS itself.

I’ve powercycled everything, tried many different cables. Everything I can think of, I’ve tried. I also tried to connect the drive directly to my PC with the ethernet cable (I don’t know how this could work but it was suggested in the FAQs…)

Are there any troubleshooting steps someone can point me to? I’m not finding anything with searches here.

Thanks

have you tried pinging it? If you set up a static IP address on the MBL try holding the reset button located in back of the device. If it still fails to show up on the network factory reset your router. Chances are its going to be a firewall issue.

How can I ping something that doesn’t appear on my network?

Yes, I hit the reset button. It doesn’t appear to have done anything. No lights change while or after pressing it.

Also, I wish I could tell you what color the light is but I’m colorblind.

Is there a way to plug the drive directly into my computer?

this sounds like what happened to me.

you can plug it right into the etherner jack on your laptop.  It was never clear to me whether this would only work if both devices were set to a static IP, or if they are both DHCP. 

Either way, mine was RMA’d with Western Digital.  They sent a new one, I sent back the old one.  Just had to re-backup everything, but it was all still on the PCs anyway.

Not sure if I can still RMA. I’ll have to look at when I bought it.

Here’s the latest update. I had a friend check the light for me and tell me what color it is. He said it’s steady yellow.

I have connected the drive directly to my ethernet port but I cannot manually map a network drive to it as suggested by the manual.

But when I run netstat I see this

  TCP    192.168.1.73:49178     stereopsis:http        CLOSE_WAIT
  TCP    192.168.1.73:49504     205.210.187.111:http   ESTABLISHED
  TCP    192.168.1.73:50001     addons-mozilla-org-san:https  TIME_WAIT
  TCP    192.168.1.73:50002     OCSP:http              TIME_WAIT
  TCP    192.168.1.73:50003     OCSP:http              TIME_WAIT
  TCP    192.168.1.73:50004     OCSP:http              TIME_WAIT
  TCP    192.168.1.73:50051     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50052     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50054     ord08s09-in-f5:https   ESTABLISHED
  TCP    192.168.1.73:50056     lax02s20-in-f15:https  ESTABLISHED
  TCP    192.168.1.73:50057     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50058     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50059     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50060     MyBookLive:http        SYN_SENT
  TCP    192.168.1.73:50061     MyBookLive:http        SYN_SENT

So something is there…

I tried going to the IP address directly throught my browser… nothing. Firewalls are off.

Pinging this IP gets me:

Pinging 192.168.1.73 with 32 bytes of data:
Reply from 192.168.1.73: bytes=32 time<1ms TTL=128
Reply from 192.168.1.73: bytes=32 time<1ms TTL=128
Reply from 192.168.1.73: bytes=32 time<1ms TTL=128
Reply from 192.168.1.73: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.73:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

I also have a local development environment set up using XAMPP. When I first noticed that the NAS was showing up by netstat, I tried going to 192.168.1.73 and it brought me to one of my local development pages running through XAMPP. So I shutdown Apache/MySQL and I still get nothing at the IP for the NAS